American Prime General Construction (“APGC”) may communicate with homeowners and prospective clients via telephone calls, text messages (SMS/MMS), voicemail, and other electronic transmissions for purposes including—but not limited to—property inspections, scheduling, claim-related coordination, service updates, and information regarding home-improvement or restoration services.
All communications are conducted in compliance with the Texas Telemarketing Disclosure and Privacy Act (Texas Business & Commerce Code, Chapter 304) and applicable federal laws.
Under Texas law, a “telephone call” includes live calls, automated dialing systems, and text
messages sent to mobile phones. APGC may initiate communications when permitted by law,
including situations involving:
● An established business relationship with the homeowner
● A homeowner’s request for information or services
● Communications related to ongoing or prior transactions
● Communications otherwise permitted under Texas law
BC.304 business text and calls
APGC does not block or disguise caller identification and does not transmit misleading or
false caller-ID information. Calls and messages will clearly identify our business
Information We Collect and How We Use It We collect personal information you provide to us, including your name, phone number, email address, property address, and details about your project or insurance claim. We use this information to schedule inspections and appointments, perform contracted work, communicate with you about your project, process payments, and comply with legal obligations.
Information Sharing We do not sell your personal information. We share personal information only with service providers who help us operate our business (such as scheduling, payment, and communication platforms), with your insurance carrier at your direction, and as required by law. SMS consent is not shared with third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
When you opt in to text messaging from American Prime General Construction Inc., we collect your name, mobile phone number, and a record of your messaging consent. We use this information solely to send customer-care messages such as appointment and inspection reminders, project scheduling notifications, crew and material delivery updates, and project completion follow-ups.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties.
Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP, call 469-888-8326, or visit www.americanprimegc.com. See our SMS Terms of Service for full messaging terms.
How we collect it: Information may be collected through our website forms, phone calls, text messages, email, in-person meetings, and our customer relationship management (CRM) system.
Where it is stored: Your information is stored in our company systems and the service-provider platforms we use to operate our business, including our CRM and messaging platform (Leap CRM) and our phone system. These providers process your information only to deliver services on our behalf and are not permitted to use it for their own marketing.
How we protect it: We take reasonable administrative and technical steps to protect your personal information, including limiting access to authorized team members.
How to update or remove your information: You can request to review, change, or delete your information at any time by emailing info@americanprimegc.com, calling 469-888-8326, or using our contact page.
Texas law provides homeowners with the right to stop receiving telemarketing calls or text messages at any time, regardless of any prior relationship.
You may opt out of future phone calls or text messages from APGC at any time by:
● Replying “STOP” to any text message
● Telling our representative verbally during a phone call that you do not wish to receive
future communications
● Submitting a request through our website contact form
● Calling our office and requesting removal from our communications list
Once an opt-out request is received, APGC will promptly honor the request and will not
initiate further telemarketing communications to the specified phone number, as required by
Texas law
Texas maintains a Texas No-Call List, which incorporates the National Do-Not-Call Registry.
Consumers may register their phone numbers through the Texas Public Utility Commission.
● APGC does not knowingly place telemarketing calls or text messages to numbers
listed on the Texas No-Call List beyond the legally permitted timeframe.
● Registration on the list generally becomes enforceable 60 days after publication and
remains valid for three years, unless renewed or removed by the consumer
BC.304 business text and calls ….
More information about the Texas No-Call List is available through the Texas Public Utility
Commission.
APGC maintains internal procedures designed to comply with Texas telecommunications laws, including:
● Respecting opt-out requests
● Maintaining accurate contact records
● Preventing unauthorized or deceptive communications
● Training staff on consumer privacy obligations
Texas law provides for enforcement by state agencies and allows consumers to pursue remedies for violations. APGC is committed to full compliance and respectful communication at all times
