Roofing in Richardson and the DFW Metroplex

Roofing is the trade American Prime General Construction was built on. We inspect, repair, and replace residential and commercial roofing systems across Richardson and the wider DFW Metroplex, and when a storm takes more than the roof, we stay on as the general contractor for the rest of the repair.

North Texas is one of the hardest places in the country to keep a roof. Texas recorded 902 major hail events in 2025 — more than any other state, out of 5,432 nationwide, where a major event means hailstones one inch in diameter or larger (Insurance Information Institute). Roofs here are not replaced on a schedule. They are replaced when the weather decides.

Our Roofing Services

Roof Inspection

Detailed inspections with photo documentation, measurements, and a clear written scope of recommended work. We walk the roof where it is safe to do so, check the field shingles, ridge, hips, valleys, flashing, penetrations, and edge metal, and look inside the attic for daylight, staining, and wet decking. You get the findings whether or not there is enough damage to justify a claim.

Roof Repair

Repairs for hail, wind, and age-related damage — shingles, flashing, vents, penetrations, and decking. Not every damaged roof needs replacing. Wind that lifts a few courses along a rake, a cracked boot around a plumbing vent, or failed step flashing against a chimney are repairs, and we will tell you when that is the honest answer.

Roof Replacement

Full roofing system replacement with materials suited to North Texas weather, installed to code and to the manufacturer’s published requirements. A roof is a system, not a shingle: decking, underlayment, ice and water barrier at the valleys and penetrations, starter course, field shingles, hip and ridge, drip edge, pipe boots, and intake and exhaust ventilation all have to work together, and a manufacturer’s warranty depends on all of them being right.

Storm-Related Roofing Restoration

When hail, wind, or tornado damage affects more than the roof, we manage the complete exterior and interior build-back as your general contractor. Fences, gutters, siding, windows, garage doors, screens, and interior ceilings damaged by the same event are all part of one repair, and one contractor should carry it.

Gutters, Fascia and Soffit

The roof edge is part of the roof. We repair and replace fascia board, soffit, drip edge, gutter apron and seamless gutters, either as part of a replacement or as standalone work. Rotted fascia is usually a drainage failure rather than a carpentry failure, so we correct the cause as well as the board.

What We Look For on a North Texas Roof

Hail damage on an asphalt roof is not always dramatic. What we are looking for is functional damage — impacts that have bruised the mat, fractured the shingle, or knocked away the granules that protect the asphalt from ultraviolet light. A bruise you can feel with a thumb but barely see will shorten the life of that shingle by years.

We also look at the parts of the roof most people never think about. Soft metals such as gutters, downspouts, roof vents, and furnace caps hold a dent record of the storm and often tell us the hail size and direction before we ever touch a shingle. Wind damage shows up as creased shingles, missing tabs, and lifted seals along the edges and ridges. Older roofs show granule loss in the gutters, exposed fasteners, cracked pipe boots, and separated seams at flashings.

Everything we find is photographed, measured, and written into a scope. That documentation is the same whether the work is going through insurance or being paid out of pocket.

Roofing Systems We Install

Architectural asphalt shingles. The default across most of Richardson, Plano, Garland, and the surrounding suburbs. Modern laminated shingles carry meaningful wind ratings and a wide range of colors, and they remain the most cost-effective way to put a warrantied system back on a house.

Impact-resistant (Class 4) shingles. Roofing materials tested for impact resistance are classified Class 1 through Class 4, and Class 4 coverings receive the highest premium credit. The Texas Department of Insurance notes that each insurance company sets its own discount amount, decides which test criteria it accepts, and determines what paperwork the contractor and policyholder must submit (Texas Department of Insurance). Because the credit varies by carrier, we give you the product labeling and installation documentation your insurer will ask for, and you confirm the discount directly with them.

Standing seam and exposed-fastener metal. Used on full roofs, on porches and patio covers, and on the low-slope sections that asphalt shingles are not rated for.

Tile and specialty coverings. Concrete and clay tile repair and replacement, including the underlayment work that is usually the actual reason a tile roof is leaking.

Low-slope and commercial systems. TPO, modified bitumen, and coating systems for flat and low-pitch sections on both commercial buildings and residential additions.

How Texas Law Shapes a Storm-Damage Roof Claim

Roofing in Texas sits inside a set of rules that a lot of homeowners are never told about, and that some contractors quietly break. We think you should know them before you sign anything with anyone.

Texas does not license roofing contractors at the state level. The Texas Department of Licensing and Regulation does not currently administer licensure for roofing contractors, which means anyone can call themselves a roofer in Texas without being required to be knowledgeable, insured, licensed, or registered with the state (Roofing Contractors Association of Texas). Municipal registration and permitting are where accountability actually lives — which is why we register with the cities we work in and pull permits in our own name.

Your roofer cannot also adjust your claim. Texas Insurance Code Section 4102.163 states that a contractor “may not act as a public adjuster or advertise to adjust claims for any property for which the contractor is providing or may provide contracting services,” regardless of whether the contractor holds an adjuster license or has a power of attorney from the insured (Texas Insurance Code § 4102.163). The Texas Department of Insurance puts it plainly: “Texas doesn’t allow a roofer or contractor to act as a public insurance adjuster on insurance claims if they’re also doing the work. You can’t advertise that you would do so, either” (TDI, Roofing and insurance: Know the law). If a roofer promises to negotiate your settlement or to recover every dime you are owed, that promise is not one they are allowed to make.

Nobody can legally eat your deductible. Texas Business and Commerce Code Section 27.02 makes it an offense to advertise or promise to pay, waive, absorb, rebate, or credit a property insurance deductible without the insurer’s consent, and requires contracts of $1,000 or more that are expected to be paid from insurance proceeds to carry a bold-type notice that the policyholder must pay the deductible (Tex. Bus. & Com. Code § 27.02). An offer to “cover your deductible” is a red flag, not a discount.

Within those rules, we do the part that is legitimately ours: construction documentation for insurance-related roofing work — estimates, photographs, measurements, repair scopes, material specifications, and code documentation. We do not act as a public insurance adjuster.

Permits, Codes, and Inspections

Most cities in our service area require a permit for a residential re-roof, and several require the roofing contractor to be registered with the city before that permit will be issued. Requirements are genuinely different from city to city — the fee, whether a mid-roof or decking inspection is called for, whether an attic inspection is part of the building final, and which code edition applies all change when you cross a municipal line.

We pull the permit under our own registration, schedule the inspections, and meet the inspector. Our city pages set out the specific requirements where we work, with links to each city’s own published documents.

Beyond the Roof

A hailstorm rarely limits itself to the roof, and a fire or water loss almost never does. American Prime General Construction is a general contractor first, so once the roof is handled we can carry the rest of the property back to pre-loss condition — siding, gutters, fencing, windows, paint, drywall, flooring, and full interior reconstruction and build-back.

On water and fire losses we are clear about our role: we are not a mitigation or remediation company, and we do not hold those certifications. We coordinate the licensed mitigation providers who perform that work, oversee it on your behalf, and then self-perform the reconstruction once the property is dry and cleared. See how we handle mitigation coordination, fire damage reconstruction, and water damage reconstruction.

Where We Work

We are based at 2100 N. Greenville Ave, Suite 106 in Richardson and work throughout the DFW Metroplex, including Richardson, Plano, Garland, Allen, Frisco, McKinney, Prosper, Rockwall, Rowlett, Dallas, and the surrounding communities. See our full service areas.

Frequently Asked Questions

Do you handle storm-related roofing?

Yes. We inspect, document, and restore roofing damaged by hail, wind, and severe weather throughout Richardson and the DFW Metroplex, and we manage any related exterior and interior repairs.

Do you provide documentation for insurance-related roof work?

We provide construction estimates, photographs, measurements, repair scopes, material specifications, and code documentation related to the required roofing work. We do not act as a public insurance adjuster.

What roofing services do you offer?

Roof inspections, roof repair, roof replacement, and storm-related roofing restoration for residential and commercial properties.

Is a roofing license required in Texas?

No. The Texas Department of Licensing and Regulation does not currently administer licensure for roofing contractors, so roofers are not required to be licensed or registered with the state (RCAT). Accountability comes from city registration and permitting, insurance, and manufacturer credentials — which is why we register with the cities we work in and pull permits in our own name.

Can a roofer negotiate my insurance claim for me?

No. Texas Insurance Code Section 4102.163 prohibits a contractor from acting as a public adjuster or advertising to adjust claims on a property where the contractor is providing or may provide contracting services (Texas Insurance Code § 4102.163). We document the scope of construction work required and communicate about that scope. We do not adjust or negotiate your claim.

Should a contractor cover my insurance deductible?

No, and it is against Texas law to offer it. Texas Business and Commerce Code Section 27.02 prohibits a seller from advertising or promising to pay, waive, absorb, or rebate a property insurance deductible without the insurer’s consent, and requires a bold-type notice on contracts of $1,000 or more paid from insurance proceeds (Tex. Bus. & Com. Code § 27.02).

Do impact-resistant shingles lower my insurance premium?

They can. Impact-resistant roofing materials are classified Class 1 through Class 4, and Class 4 coverings receive the highest premium credit, but each insurance company sets its own discount, decides which test criteria it accepts, and determines what paperwork is required (Texas Department of Insurance). We supply the product labeling and installation documentation; confirm the credit with your carrier.

Do I need a permit to replace my roof?

In most of the cities we serve, yes, and several also require the roofing contractor to be registered with the city first. Fees, required inspections, and adopted code editions differ by city. We pull the permit and schedule the inspections; our individual city pages list the specific requirements with links to each city’s published documents.