Choose a restoration contractor on documentation quality, scope clarity, trade supervision, and local accountability — not on who knocks first. After major DFW storms, out-of-town crews flood neighborhoods; the contractor you want puts everything in writing and will still be here next year.
Red Flags
- Pressure to sign anything on the spot — especially assignments of your claim proceeds
- No verifiable local address or references
- Promises about what insurance “will pay” — coverage decisions belong to you and your carrier
- Vague one-line estimates with no scope detail
- Cash-only deals or unusually large upfront deposits
What to Look For
- Photo-documented inspections and written repair scopes
- Clear explanation of who performs what — including when qualified specialty providers handle mitigation or remediation
- Named supervision for your project and a communication rhythm
- Verifiable local presence, reviews, and completed projects
- Proper insurance and BBB accreditation
American Prime General Construction is a Richardson-based, veteran-led, BBB A+ rated general contractor serving the DFW Metroplex. See our storm restoration services, who we are, or talk with us before you sign anything anywhere.
Frequently Asked Questions
Should a contractor talk to my insurance company for me?
A contractor can provide construction estimates, photographs, measurements, and technical explanations concerning the work. Coverage and settlement decisions remain between you, your carrier, and any licensed professionals you retain.
Is the cheapest bid the best bid?
Not necessarily. Compare scopes line by line — a low bid that omits code items, ventilation, or proper flashing costs more later.
What should be in writing before work starts?
The scope of work, materials, schedule expectations, payment terms, and warranty coverage.